Question 1

Is Casa Symbiotica located in a gated community?

Accepted Answer

Yes.  Fully staffed 24/7.

Question 2

What are the sleeping arrangements?

Accepted Answer

Primary Master Bedroom (with ensuite) – 1 King Bed
Bedroom #2 (with ensuite & balcony) – 1 King Bed
Bedroom #3 (with ensuite & balcony) – 1 King Bed
Bedroom #4 (with ensuite & balcony) – 1 King Bed
Bedroom #5  (with ensuite) – 8 Twin Beds
Games Room (with ensuite) – 1 Queen Sleeper

Question 3

Do we need to bring our own sheets, blankets, pillows, and towels?

Accepted Answer

Bedding, pillows, and towels are provided.

Question 4

Is there free high-speed internet at the house?

Accepted Answer

Yes, there is free, unlimited Wi-Fi at Casa Symbiotica capable of streaming on several devices.

Question 5

How do I access the rental?

Accepted Answer

A Tropical Homes representative will meet you at the main gates of Mar Vista and guide you to the house. The flight information should be passed to Tropical Homes  prior to departure so that they can track your arrival progress.

Question 6

Is there free parking?

Accepted Answer

Yes, there is free parking at Casa Symbiotica?

Question 7

Is there a BBQ/grill at the house?

Accepted Answer

Yes, there is a gas barbecue at Casa Symbiotica and propane is provided.

Question 8

What kind of coffee machine do you have?

Accepted Answer

A drip coffee maker is available in the kitchen of Villa Dos Playas. We provide a small welcome basket containing a bag of Costa Rican Coffee, amongst some other light snacks.

Question 9

What is the kitchen equipped with?

Accepted Answer

The kitchen comes fully stocked with all the equipment and tools you need to cook meals during your stay. We also provide salt & pepper, various spices, cooking oil and a basic supply of foil, paper towels, toilet tissue, hand soap, dish/dishwasher soap, laundry soap and fabric softener.

Question 10

Is there air conditioning?

Accepted Answer

Yes, there are air conditioning units in each room aside from closets as well as ceiling fans in the bedrooms.

Question 11

Who do we call if there is a problem?

Accepted Answer

In case of personal injury, emergency or fire, call 911 on your cell phone. Address of the rental is lot 19 Mar Vista, Playa Flamingo Guanacaste. Any other problems during your stay, call Tropical Homes at 1 (877) 280-5024 or email rentals@tropicalhomesofcostarica.com. (rentals@tropicalhomesofcostarica.com.)

There is an excellent doctors office, Beach Side Clinic, located in Haucaus, open 24 hours.   The clinic is a 10 minute drive from Casa Symbiótica http://www.beachsidemedicalclinic.com/contact-us/.()  (506) 2653-9911

Question 12

Do I need to clean the rental before I leave?

Accepted Answer

No.  But be sure that you have all your belongings with you, and all doors and windows remain closed. Check out is 10:00 am.

Question 13

How far is the beach from Casa Symbiotica?

Accepted Answer

By car:

Playa Flamingo - 8 minutes
Playa Conchal - 9 minutes
Playa Penca - 20 minutes
Tamarindo - 35 minutes

Question 14

Can I use a golf cart to access Casa Symbiotica?

Accepted Answer

It is not recommended since there are steep hills, we recommend renting a car (2WD or 4WD) to have more flexibility to move.

Question 15

Do I need a car to get around?

Accepted Answer

It is advisable to rent a car for your stay at Casa Symbiotica. This will give you the freedom to venture out and explore the unique towns along the coast as well as the many attractions and activities in the region. Most roads are paved or at least graded so there is no need for four wheel drive. If you do not want to rent a car, taxis, and private shuttles are available and can be booked through Tropical Homes Concierge Services.

Question 16

What is your cancellation policy?

Accepted Answer

• Cancellation from the booking date to 61 days before check-in:
We will charge a $10 processing fee to refund the remaining prepayment amount.
 • Cancellation from 60 days to 31 days before check-in:
We will charge 100% of the total prepayment amount.
 • Cancellation from 30 days before check-in to the check-in date:
We will charge 100% of the total prepayment amount.

Question 17

Which currency is most commonly used in Costa Rica?

Accepted Answer

The Colon (pronounced kawh’lawn, Colones in plural) is the Costa Rican currency though US Dollars are widely used and accepted. Euros and Canadian dollars can be exchanged at the airport and in some banks.  Most businesses will accept credit card.

Question 18

Are credit cards accepted in Costa Rica?

Accepted Answer

Yes, credit cards are widely accepted in Costa Rica, particularly Visa and Mastercard.

Question 19

What voltage and type of electric plugs are used?

Accepted Answer

Electrical outlets in Costa Rica are 110v just like in North America. However, although most wall outlets are being switched to 3 prongs, if your device uses a 3 prong plug, we recommend bringing an adapter which converts from 3 to 2 prongs.

Question 20

Are there medical facilities nearby?

Accepted Answer

Yes.  There is an excellent doctors office, Beach Side Clinic, located in Haucaus, open 24 hours.   The clinic is a 10 minute drive from Casa Symbiótica http://www.beachsidemedicalclinic.com/contact-us/.(http://www.beachsidemedicalclinic.com/contact-us/)  (506) 2653-9911

Question 21

Are there restaurants nearby?

Accepted Answer

Absolutely!  You will find places for breakfast, lunch and diner.

Sentido Norte
reservation required
dinner / sunset views / upscale casual
Facebook()
Google Maps directions()
​
Coco Loco
reservation recommended
lunch or dinner / on the beach / casual
Facebook ()/  Google Maps
​
Gracia in Mar Vista
reservation recommended 
dinner / sunset views / casual
Facebook​()

Surfbox
no reservation needed 
breakfast / casual
Facebook () / Google Maps()

Lola’s on Playa Avellnas
lunch or dinner
reservations accepted / on the beach
Facebook () / Google Maps()

Patagonia del Mar
reservations recommended for dinner
lunch or dinner / casual for lunch / upscale casual for dinner
Facebook ()/ Google Maps()

Dragonfly in Tamarindo 
reservations recommended 
dinner / upscale casual
Facebook ()/ Google Maps()

El Chiringuito 
reservactions accepted 
on the beach / casual
Facebook ()/ Google Maps()

Angelina's
no reservation needed
dinner / upscale casual
Facebook / Google Maps()

Question 22

Where are the nearest grocery stores?

Accepted Answer

There is a small grocery store on the way to Flamingo, close to Mar Vista, less than 1 kilometer down the road.  The largest grocery store is a short drive away in Tamarindo.

Question 23

What airport should I fly into?

Accepted Answer

Liberia International Airport, a modern full-service airport and a 1 hour drive to Casa Symbiotica.  San José International Airport is a 5 hour drive to Casa Symbiótica.

Question 24

Is the water safe to drink at Casa Symbtiotica?

Accepted Answer

Generally, the water in the Guanacaste coast is considered safe to drink. However, we generally advise visitors to drink bottled water while traveling, which is standard practice in all Central American countries.

Question 25

What amenities are available for young children / babies?

Accepted Answer

Casa Symbtiotica is furnished with a baby chair.